Towerly — Support

Build a tower with every focused minute. Finish a focus shift, earn bricks, add floors, and watch the site grow.

Need help?

Email donatquir121@icloud.com and we will get back to you, usually within a few business days.

To help us answer quickly, please include your device model, your iOS version and a short description of what happened.

Frequently asked questions

How do I reset my progress?

Open the Site Office (settings) and choose the reset option. This clears your tower, focus history, tasks and progress on this device, and it cannot be undone.

How do I turn the daily reminder on or off?

Open the Site Office and toggle the daily nudge, where you can also pick the time. System-level control lives in Settings → Notifications → Towerly. The app works fully with notifications turned off.

How do I change my tracking preference?

Go to Settings → Privacy & Security → Tracking and toggle the setting for Towerly. You can change your mind at any time, and the app remains fully usable either way.

How do I delete my data?

Your progress is stored on your device, so deleting the app removes it. You can also reset it from the Site Office. For anything else, email donatquir121@icloud.com and we will take care of it.

My focus session ended early

If Strict focus is on, leaving the app for more than thirty seconds during a shift ends it. You can turn Strict focus off in the Site Office.

Content isn’t loading

Check that your device has a working internet connection, then reopen the app. If the problem continues, email us with your device model and iOS version.

How do I report a bug or suggest a feature?

Email donatquir121@icloud.com. Bug reports are most useful with your device model, iOS version and the steps that led to the problem.